7ee7's Privacy Policy

This Privacy Policy ("Policy") describes how 7ee7 collects, processes, stores, and protects the personal information of users of its website and services. When you create an account on the 7ee7 platform, use our services, or contact us, the terms of this Policy apply to you.

We believe your privacy is a fundamental right. That is why 7ee7 follows the highest security standards to keep your information safe.

What Information We Collect

7ee7 may collect the following types of information:

1.1 Information You Provide Directly

When you register an account on 7ee7 or use our services, you voluntarily provide the following information:

• Full name (Bengali or English, either is accepted)
• Date of birth (for age verification — only those aged 21 or older may register)
• Email address
• Mobile number
• Residential address
• National ID card or passport details (for identity verification and security)
• Financial transaction information — bKash, Nagad, Rocket, Upay, or bank account number

1.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device identifier information
• Browser type and version
• Operating system information
• Activity logs on the platform — which pages you visited and how long you stayed
• Information collected through cookies and similar tracking technologies
• Location information (approximate, based on IP address)

1.3 Information Received from Third Parties

For security and fraud prevention purposes, we may sometimes verify information from trusted third parties, such as identity verification service providers.

Purpose of Using Your Information

7ee7 uses the information it collects for the following legitimate purposes:

• Account management: Creating, verifying, and keeping your account secure.
• Service delivery: Processing your deposits, withdrawals, and gaming activity.
• Identity verification: Completing the KYC (Know Your Customer) process, which is essential for financial security.
• Customer support: Resolving your issues and providing assistance via live chat.
• Security and fraud prevention: Detecting and preventing suspicious activity.
• Technical improvement: Analyzing and improving platform performance.
• Legal compliance: Adhering to applicable laws and regulations.
• Communication: Sending important notifications, updates, and promotional messages (based on your consent).

Information Sharing and Disclosure

7ee7 may share your information with third parties only in the following limited circumstances:

3.1 Service Providers

Necessary information may be shared with selected trusted partners who assist with payment processing (bKash, Nagad, Rocket, Upay, bank transfer), technical services, customer support, and data analytics. These partners may only use the information for specified purposes.

3.2 Legal Obligations

It may be necessary to disclose information in response to legal orders, judicial processes, or valid requests from government authorities. We will always comply with applicable law.

3.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. We will notify you in advance in such circumstances.

3.4 Security Protection

7ee7 reserves the right to disclose information when it considers it necessary to protect the safety of the platform, its users, or the public.

Data Retention and Security

4.1 Retention Period

Your personal information will be retained for as long as your account is active or as needed to provide the service. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations.

4.2 Security Measures

7ee7 adopts industry-standard security measures to protect your information:

• SSL Encryption: TLS/SSL encryption is used during all data transfers, preventing data theft or interception.
• Data Encryption: Stored sensitive information is protected using strong encryption methods.
• Access Control: Only authorized personnel can access the information they need.
• Regular Security Reviews: Regular security audits are conducted to identify system vulnerabilities.
• Two-Step Verification: A two-step verification option is available to enhance account security.
• Server Security: Our servers are housed in secure data centers and monitored at all times.

Cookie Policy

7ee7 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser.

5.1 Use of Cookies

• Essential Cookies: Required for the core functionality of the website, such as maintaining login sessions.
• Performance Cookies: Used to analyze how users interact with the site and to improve performance.
• Functionality Cookies: Used to remember your preferences and settings (such as language selection).
• Marketing Cookies: May be used to show relevant advertisements and promotions (only with your consent).

5.2 Cookie Control

You can restrict or disable cookies through your browser settings. Please note that disabling certain cookies may limit the functionality of the platform.

Your Rights

7ee7 respects the following rights you have regarding your data protection:

6.1 Right to Access

You can find out at any time what information 7ee7 holds about you. Contact our support team to make this request.

6.2 Right to Rectification

You have the right to correct any incomplete or inaccurate information held in your account. You can do this through your account settings or via customer support.

6.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations.

6.4 Right to Object to Processing

You have the right to opt out of marketing communications. You can let us know this preference by contacting us at any time.

6.5 Right to Data Portability

Upon request, we will provide your information in a structured and commonly usable format.

Protection of Minors

7ee7 strictly does not provide services to anyone under the age of 21. Our platform is intended only for those aged 21 or older. We verify age at the time of registration.

We do not knowingly collect information from any minor. If it comes to our attention that information from a minor has been collected, we will immediately delete that information and close the associated account.

International Data Transfers

Your information may be transferred to and processed in countries where data protection laws may differ. For such transfers, we will ensure that appropriate safeguards are in place and that your information remains protected.

Changes to the Policy

7ee7 may update this Privacy Policy from time to time. For any significant changes, we will send a notification to your registered email or clearly announce it on the platform.

If you continue to use the platform after changes are made, it will be assumed that you have accepted the updated policy. We therefore recommend reviewing this page regularly.

The date of any change will always be noted at the top of the page as "Last Updated".

Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, please contact us:

We will try to respond to your request as promptly as possible.